- All products can be returned for a refund within 14 days of being received.
- There is a $4 re-stocking fee per item on all returns, and shipping is non-refundable, except in the following situations:
In the situations stated above (a and b), a full refund including shipping will be made as soon as we receive the return.
- The item arrived defective.
- You were shipped the incorrect item by us.
Please send all returns with a printout of the electronic receipt (sent by us to your email) or an order number and full name, and a brief explanation of why you are returning the item.
Please address returns to:
c/o Receiving Department
807 Airport Access Rd., Unit D
Traverse City, MI 49686
You must send us the tracking number as soon as you ship the return so we can process your refund correctly.